FAQ

1. What does

WowgoldCheapBuy

do?
   We are a world leading seller group of World of Warcraft in-game currency for massively multiplayer online games (MMOPG). We are devoted to serve the need of the MMOPG community and enhance the online gaming experience. We are here to enable the online gamers better enjoy more challenging adventures in the games.
2. What is

WowgoldCheapBuy

all about?
   Our ultimate objective is to Benefit our fellow on line game enthusiasts by being Efficient in transaction, Lucid and user friendly, Reliable, Interactive, Outclassing the rest and a Nexus to the future of gaming.
Orders and Deliveries
3.How is delivery accomplished?
   After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received.
Our delivery team will then log into the appropriate game and contact the character specified on the order form.
If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided.
You may reply to this e-mail or log onto our live help to verify the status of your delivery.
4.How do I check on the status of my order?
   If you would like to check on the status of your order, simply log onto our live help and one of our customer service representatives will assist you straight away, 24 hours, 7 days.
5.Why does the price of currency change all the time?
   Our prices are adjusted according to available stock and to remain competitive in the marketplace.
Additionally, our prices rise and fall to match the supply and demand of each game and server.
Payment Options
6. What Forms of Payment do we accept?
   We mainly accept Paypal, E-check and Western Union. Note: For larger orders, we may require Western Union or Bank Of America as a payment mode. Please do contact us via our live help chat system to enquire in how to send us your payment through Western Union or Bank Of America
7. How long does it take for my payment made via Paypal to be processed?
   If you are using E-Check, the process will take up to 4 business days due to clearance process.
If you are using Credit Card/ Paypal account balance, the process is almost immediate and delivery will be done as soon as Paypal alerts us with regards to your payment. We will then do the delivery soon as we have verified all your details.
Paypal
8. What is PayPal and how does it work?
   Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.
9. How do I open an account in Paypal?
   To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.
10. How do I verify my Paypal account?
   The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.
11. My shipping address is not confirmed. How can I confirm my shipping address?
   Go to www.Paypal.com and click on help, use keyword "Confirm Shipping address" in the help search box.
12. I forgot to include my Confirmed shipping address. What Should I do?
   Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the "Send money" tab and input the necessary information followed by clicking on the "Continue" button and look under shipping information. Leave the "Ship to" information as default.
13. Why is my shipping address unconfirmed?
   PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our members.
E-checks
14. What is a pending e-check, and why do I need to wait for it to clear?
   A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to MyGameSale account and then delivery can take place immediately thereafter
15. How do I avoid sending an e-check?
   An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
16. I've sent an e-check, but I did not mean to. How do I cancel it?
   If you have mistakenly sent a pending e-check, you may log onto our Live Help to request for a cancellation. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.
Security
17.Is this business safe or legal?
   WowgoldCheapBuy has been in the virtual trade industry for years. Over the years, we have achieved a proven sales track record and established a loyal customer base. We are well known for our quick response, game variety and most importantly, our pricing has been very competitive compared to our worthy competitors. Our business mainly involves trading which implies, we buy from gamers who are willing to sell their excess virtual currency or item and we sell to interested buyers at a marginal profit. Under the circumstances of an individual seller who is willing to sell us at a quoted price. We will then resell it to an individual buyer who is interested in the item or the virtual currency by no means undermining any party's interest..